A lot of clients come to me questioning the higher end appliances and service issues. I think the first thing to remember is all mechanical items will require service calls, hence warranties. From my experience all levels of appliances have their issues I think that when people spend 3 or 4 times on a high-end appliance they might voice their complaints that much more when something goes wrong. What high-end appliances do offer besides the name tag are better quality components, more features, nicer designs, and superior integration. I always assimilate it to shopping for a car, make sure you fit the car with the driver, because it might cost as much, lol!